Return Policy
Thank you for shopping with us! We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a straightforward return policy to ensure a hassle-free return experience.
30-Day Return Policy
- Eligibility: You may return any item purchased from us within 30 days of the delivery date.
- Condition: Returned items must be unused, in like-new condition, and in the original packaging with all tags and accessories included.
- Proof of Purchase: A receipt or proof of purchase is required for all returns.
- Process:
- Contact Us: Before returning an item, please contact our customer service team to initiate the return process. You can reach us via info@fliergolf.com.
- Return Authorization: Our team will provide you with a return authorization number and detailed instructions on how to return your item.
- Shipping: Please securely package the item and include the return authorization number inside the package. Ship the item using a trackable shipping method to ensure it reaches us safely. Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
- Inspection and Refunds: Once we receive your return, we will inspect the item to ensure it meets our return criteria. If approved, your refund will be processed. Refunds will be issued to the original payment method.
Non-Returnable Items
Certain items cannot be returned, including but not limited to:
- Gift cards
- Downloadable software products
- Items marked as final sale
Exchanges
If you would like to exchange an item for a different size, color, or model, please follow the return process and place a new order for the desired item.
Damaged or Defective Items
If you receive an item that is damaged or defective, please contact us immediately. We will work with you to resolve the issue by offering a replacement or refund, and we will cover any return shipping costs.
Contact Information
If you have any questions or need further assistance, please do not hesitate to contact our customer service team at info@fliergolf.com.
Thank you for choosing us. We appreciate your business and are committed to ensuring your satisfaction.